
- Users may now list a mobile phone number when registering for an FSA ID, and request a text message if they ever forget their username or password or have a locked account. The text will include a secure code, which can be entered onto the FSA ID site to regain access to the account. The options of requesting a secure code via email or answering challenge questions to get back into an account will remain available. Users who already have an FSA ID may add a mobile phone number to their account anytime on the FSA ID site.
- NOTE: Each mobile phone number can only be linked to one FSA ID.
- The challenge question that requests the user to provide a significant date has become optional.
- Users will no longer have the opportunity to link a Federal Student Aid PIN to an FSA ID. All PINs not yet linked to an FSA ID are now considered expired.
- There’s a new fact sheet, Creating and Using the FSA ID, that lists helpful information about the FSA ID.
- Federal Student Aid is planning to add videos to the FSA ID site to provide guidance on creating the FSA ID, retrieving a username, or resetting a password.
You can find more information on the FSA ID, as well as tips and a link to the FSA ID site, on studentaid.gov/fsaid. As well, each Federal Student Aid system provides instructions on how to contact the customer service center for each site. Check under the Help or Contact Us section for details.
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