AES serves as the loan servicing provider for all MEFA education and education refinancing loan borrowers. AES is the student loan servicing operation of the Pennsylvania Higher Education Assistance Agency (PHEAA), which has a 50-plus year history of providing quality customer service to millions of student loan borrowers through highly trained and experienced customer service representatives.
Anovaa provides loan origination processing and call center operations for all MEFA education and education refinancing loan borrowers. Anovaa's Originate™ Solution combines the Anovaa Platform, for streamlined customer experiences, with expert customer care and loan processing services delivered through its secure, state of the art loan operations center.
ELM Resources provides a single interface to support MEFA Loan certification via ELMNet and MEFA Loan disbursement through ELM NDN. Founded in 1994, ELM works with over 1,800 college and university campuses nationwide to provide a common, non-proprietary, and open data exchange and disbursement system, linking the diverse computing platforms of schools and lenders.
Fidelity Investments manages MEFA's U.Fund®, the Massachusetts 529 College Investing Plan, as well as Attainable®, the Massachusetts ABLE program. One of the world's largest providers of financial services, Fidelity offers investment management, retirement planning, brokerage, human resources, and benefits outsourcing to help individuals and institutions meet their financial objectives. Today, Fidelity serves more than 20 million individuals and institutions.
U.S. Bank Global Fund Services serves as MEFA's U.Plan Prepaid Tuition Program record keeper and service provider. U.S. Bank Global Fund Services is a subsidiary of U.S. Bank, the fifth-largest commercial bank in the United States with business in consumer & business banking, corporate & commercial banking, payment services, and wealth management & investment services. Headquartered in Milwaukee since 1969, U.S. Bank Global Fund Services provides single-source solutions to support a variety of investment strategies and products, including mutual funds, alternative investments, and exchange-traded funds.
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The Massachusetts Educational Financing Authority's mission is to help students and families pay for college. As a state authority, not reliant on state or federal appropriations, MEFA provides education programs, tax-advantaged savings plans, fixed-rate private loans, and expert guidance related to financial literacy. MEFA is a respected voice both in Massachusetts and in Washington D.C., on continually improving how we as a nation finance higher education while keeping it accessible to all who aspire. In Massachusetts, MEFA acknowledges and appreciates the leadership of the Office of the Attorney General and the Massachusetts Legislature in advocating for student loan borrowers and their families.