We encourage you to contact us any time with your questions about planning, saving, and paying for college using the contact information below. We also love to connect with families and partners on social media. Please engage with us on TwitterFacebook, and LinkedIn.

General Information

Phone:

(800) 449-MEFA (6332)
Monday – Friday, 9:00 a.m. – 5:00 p.m. ET

Email:
info@mefa.org

Mailing address:
MEFA
160 Federal Street, 4th floor
Boston, MA 02110

Public Record Request

Contact:
Martha Savery, Record Access Officer

Phone:
(800) 449-MEFA (6332) ext. 4813

Email:
publicrecordsrequests@mefa.org

Applying for a MEFA Undergraduate or Graduate Loan

Phone:
(800) 266-0243
Monday – Friday, 8:00 a.m. – 8:00 p.m. ET
Saturday, 8:00 a.m. – 4:00 p.m. ET

Fax:
(888) 725-2855

Application documents mailing address:
MEFA/ACS
P.O. Box 1250
Long Beach, CA 90801

Applying for a MEFA Education Refinancing Loan

Phone:
(855) 433-REFI (7334)
Monday – Friday, 8:00 a.m. – 8:00 p.m. ET

Email:
refi@mefa.org

Repaying a MEFA Loan (ACS Servicing)

Phone:
(800) 397-8386
Monday – Friday, 8:00 a.m. – 11:00 p.m. ET

Loan payment mailing address:
MEFA c/o ACS
P.O. Box 371834
Pittsburgh, PA 15250-7834

High Schools, Community Organizations, and Companies

Contact:
MEFA’s College Planning Team

Phone:
(800) 449-MEFA (6332)

Email:
collegeplanning@mefa.org

Colleges and Universities

Contact:
Meg Villavicencio, Finance Associate of Portfolio Originations

Phone:
(800) 449-MEFA (6332) ext. 4814

Email:
mvillavicencio@mefa.org

U.Fund College Investing Plan

Phone:
(800) 544-2776
24 hours/day

YourPlanForTheFuture

Contact:
Jennifer Bento-Pinyoun, Program Manager

Email:
jbento@mefa.org

Website:
YourPlanForTheFuture.org

Media and Public/Investor Relations

Contact:
Martha Savery, Director, Public Affairs and Communications

Phone:
(800) 449-MEFA (6332) ext. 4813

Email:
msavery@mefa.org