We encourage you to contact us any time with your questions about planning, saving, and paying for college using the contact information below. We also regularly connect with families and partners on social media, so we encourage you to engage with us on TwitterFacebook, and LinkedIn. You can view our social media policy here.

General Information

Phone:

(800) 449-MEFA (6332)
Monday – Friday, 9:00 a.m. – 5:00 p.m. ET

Email:
info@mefa.org

Mailing address:
MEFA
60 State Street, Suite 900
Boston, MA 02109

Applying for a MEFA Undergraduate or Graduate Loan

Phone:
(800) 266-0243
Monday – Friday, 8:00 a.m. – 8:00 p.m. ET

Email:
mefaloans@mefa.org

Fax:
(888) 725-2855

Application documents mailing address:
MEFA
P.O. Box 8520
LaVerne, CA 91750-9998

Applying for a MEFA Education Refinancing Loan

Phone:
(855) 433-REFI (7334)
Monday – Friday, 8:00 a.m. – 8:00 p.m. ET

Email:
refi@mefa.org

Repaying a MEFA Loan (American Education Services (AES))

Phone:
(800) 233-0557
Monday – Friday, 7:30 a.m –9:00 p.m. ET

Loan payment mailing address:
American Education Services
Payment Center
Harrisburg, PA 17130-0001

High Schools, Community Organizations, and Companies

Contact:
MEFA’s College Planning Team

Phone:
(800) 449-MEFA (6332)

Email:
collegeplanning@mefa.org

Colleges and Universities

Contact:
Meg Villavicencio, Finance Associate of Portfolio Originations

Phone:
(800) 449-MEFA (6332) ext. 4814

Email:
mvillavicencio@mefa.org

U.Fund College Investing Plan

Phone:
(800) 544-2776
24 hours/day

MEFA Pathway Your Plan for the Future

Contact:
Jennifer Bento-Pinyoun, Program Manager

Email:
info@mefapathway.org

Website:
mefapathway.org

Media and Public/Investor Relations

Contact:
Lisa Rooney, Public Affairs and Communications

Phone:
(800) 449-MEFA (6332) ext. 4838

Email:
lrooney@mefa.org

Public Record Request

Contact:
Lisa Rooney, Record Access Officer

Phone:
(800) 449-MEFA (6332) ext. 4838

Email:
publicrecordsrequests@mefa.org

Attainable: The ABLE Savings Plan

Contact:
Mary Rubenis, College Planning Representative

Phone:
(800) 449-MEFA (6332) ext. 4843

Email:
attainable@mefa.org

Seminar:
Attainable Seminar Request Form